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OUR PRIVACY POLICY 

 

We value your privacy and are committed to protecting your personal data. When you visit our website www.samoyedfurrytales.com and/or when you sign up for our website, and/or subscribe to our newsletter we process personal data. The term personal data includes all information about an identified or identifiable natural person. In the processing of personal data, Samoyed Furrytales qualifies as the controller in the meaning of the GDPR.

This Privacy Policy aims to inform you how Samoyed Furrytales collects and processes your personal data when you visit and use our website http://samoyedfurrytales.com/ and to provide you with information on your legal rights under the GDPR.

Please note that this privacy policy is not applicable to third-party websites connected to this Site through links or applications. Clicking on such links may allow third parties to collect or share data about you. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner, as we do not control these websites and are not responsible for their privacy policies. We therefore recommend you read these websites' privacy policies before clicking on any links or making use of the websites accessed by such links.

PERSONAL DATA COLLECTED AND HOW IT IS USED

When you visit our website; http://samoyedfurrytales.com/, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We may process the following (categories of) personal data of (contact persons of) our (potential) customers in our client marketing database:

Name and address details (name, first names, initials, title, gender, address, postal code and place of residence);

Date of birth;

– Email address;

– Phone number;

– Transactional data such as order history;

– For direct marketing messages; email address, IP address, open ratio and time of opening, click ratio including time stamp regarding visited URLs in the message.

 

We process these data for the following purposes:

– Provision of information about us and our products, including updates on changes to our Terms and Conditions and our Privacy Policy;

– Direct marketing about our products and/or services, including promotions, contests, prize draws and events connected therewith;

– Complete the transactions you request, perform our contractual obligations, and send related information, including confirmations and receipts;

– Engage with you via our Website;

– To analyse whether our messages are opened and to establish which parts of our messages are the most interesting for our newsletter subscribers;

– Research and development;

– Dispute resolution. 

We may process the following (categories of) personal data of (contact persons of) our (potential) customers if and when necessary for our service administration:

Name and address details (name, first names, initials, title, gender, address, postal code and place of residence);

Date of birth;

– Email address;

– Phone number;

– Payment details;

– Order details including order history; 

 

We process these data for the following purposes:

– Responding to questions;

– Providing service;

– Logging data fi]or insight and improvement;

– Dispute resolution;

– To comply with our legal and regulatory obligations.

We may process the following (categories of) personal data of (contact persons of) our (potential) customers if and when necessary for our order administration:

Name and address details (name, first names, initials, title, gender, address, postal code and place of residence);

Date of birth;

– Email address;

– Payment details;

– Order details including order history.

 

We process these data for the following purposes:

– If applicable to register you as a new client;

– To inform and contact you about your order, our products, ordering methods, payments and applicable conditions;

– Purchase any product or service from us;

– Engage with us via our Website;

– To comply with our legal and regulatory obligations.

 

SHARING YOUR PERSONAL DATA

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online e-commerce store. We also use Google Analytics to help us understand how our customers use our Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

NEWSLETTER SUBSCRIBERS

We have a newsletter to inform those interested in our blog, and/or products, services, and events. The newsletter will be sent on a weekly basis to inform you of our new articles, events, new products, and/or services. Your email address will be added to the newsletter list of subscribes only with your explicit consent. The newsletter is aimed at driving engagement and may include information about new products, promotions and events. We can measure when and to what extent newsletters are opened and on which links in the newsletter you click. Each newsletter contains a link through which it is possible to unsubscribe from our newsletter.

When you sign up to our newsletter, we process the following personal data:

 Your email address;

IP address;

– Open ratio and time of opening;

– Click ratio including time stamp regarding visited URLs in our newsletters. 

 

We process these data for the following purposes:

– To send you our newsletter;

– To analyse whether our newsletter is opened and to establish which parts of our newsletter are the most interesting to our newsletter subscribers;

– Dispute resolution;

– To comply with our legal and regulatory obligations.

To find you on social media, we use Custom Audience targeting from Google Ads Customer Match and Facebook Custom Audiences.  To do this, we upload certain information, such as a cookie ID, which is converted into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and to enable us to target our advertising campaigns at specific users. If you do not want to be part of a Custom Audience tool, you can indicate this at any time by contacting us via louisthesamoyed@gmail.com. You can also control the ads you see on Google services, including Customer Match ads in your Google Ads settings. More information about changing your Facebook ad preferences can be found here.

SITE USERS  

When you visit our Site, we analyse your use of our Site via the use of cookies and similar technologies. You can set your browser to (partly) disable or refuse cookies. 

We may process the following (categories of) personal data of all our site users (whether you make a purchase or not):

 Information about how you use and interact with our website as well as on the amount of time you spend on it;

Basic information that relates to the request that is made from your browser when you visit the webs. These data may include information such as your last visit date and time, the duration of your visit, the timestamp of the browser request, your IP address and basic HTTP header information (like referral URL and user agent), information about the website you have previously visited as well as demographic information including your location.

 

We process these data for the following purposes:

– Analysing and improving the use of the website, including optimising the operation and your experience of the website;

– Marketing purposes (advertising);

– Dispute resolution;

– To comply with our legal and regulatory obligations.

YOUR PRIVACY RIGHTS

You have the following rights with regard to the processing of your personal data by us:

– The right to request whether we process your personal data and, if this is the case, to inspect your personal data;

– The right to recertification of your personal data if they are incorrect or incomplete;

– The right to have your personal data deleted.

If you wish to exercise any of the rights above, please contact us via louisthesamyed@gmail.com.

Please be aware that in order to prevent fraud and misuse, we may need to request specific information from you to help us confirm your identity. We may also contact you to ask you for further information in relation to your request.

DATA RETENTION

​We will not retain your personal data in an identifiable form for any longer than is necessary for the purposes set out in this Privacy Policy.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

The e-mail address used for creating an account on our website is removed from our database up to 24 months after the account is deleted.

The e-mail address used for newsletter subscriptions is removed from our mailing list as soon as you choose to unsubscribe.

CHANGES OF OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy and will always post the most recent version of this Privacy Policy on our website. If substantial changes are made that could significantly affect one or more data subjects we will strive to inform the relevant data subjects directly.

CONTACT US

For more information about our privacy practices, or if you have any questions regarding our privacy policy, on how your personal data are handled, or wish to exercise your privacy rights, please contact us via e-mail at louisthesamoyed@gmail.com or vis this link http//www.samoyedfurrytales.com/contact .

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